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How aws bet protects your account and payments

When you open an account with us, your deposits, withdrawals and personal data are handled under clear legal terms.

Account verification requiredEncrypted payment processingData retention clarityWithdrawal verificationDispute resolution paths
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aws bet How aws bet protects your account and payments
REACH OUR LEGAL TEAM

Contact us about account terms and disputes

Live chat support Open your account and head to the bottom-right chat icon.
Email contact Send detailed account or legal inquiries to our support mailbox.
Account settings Log into your account, visit Settings → Legal, and download your current terms or…
HOW WE HANDLE YOUR DATA

Security, retention and your privacy on aws bet

Encryption standard

All account logins, payment forms and withdrawal requests use HTTPS encryption.

Data retention

We retain your account data (username, deposit/withdrawal history, game activity) for as long as your account is active, plus 7…

Cookies and tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby.

Third-party sharing

We share payment data with your bank or payment provider (DANA, OVO, GoPay, QRIS operator) only to process your transaction.

Account recovery

Forgot your password? Use the 'Recover Account' link on the login page; we'll send a reset link to your registered…

Withdrawal verification

Before your first withdrawal, we verify your identity and payment method.

Your most common legal and account questions

If your account is inactive for 12 months, we may apply a dormancy fee or freeze new deposits. We'll send you an email notice before any action. You can reactivate your account anytime by logging in or contacting support.

Yes. Log into your account, go to Settings → Legal → Data Request, and submit a form. We'll compile your data (account history, deposits, withdrawals, emails) and send it to you within 14 days at no cost.

Withdrawals are processed through your bank or payment provider (DANA, OVO, GoPay, QRIS). Once the money leaves aws bet and enters their system, it is subject to their fraud protection. Contact your bank directly if a withdrawal does not arrive.

For your first withdrawal, provide a photo ID (passport, driver's license, national ID) and proof of address (utility bill, bank statement dated within 3 months). Players in Makassar and Denpasar follow the same process. Upload these in your account under Verify Identity.

We can close your account if you breach our terms (e.g., multiple accounts, fraud, abuse). We'll notify you by email and explain the reason. You can request account closure yourself anytime from Settings → Account Management.

We store all withdrawal records for 7 years after your account closes, to comply with anti-money-laundering laws. You can download your withdrawal history anytime by logging in and visiting Account → Transactions.

Log out immediately and change your password. Then contact live chat or email support with a description of the activity. We'll review your account, flag any suspicious transactions, and work with your payment provider to reverse fraudulent charges if needed.

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